Shipping policy

Shipping Policy

Processing Time  
Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time  
Estimated delivery times vary depending on your location and shipping carrier. Most orders arrive within 5–12 business days.

Tracking Information  
Once your order has shipped, you will receive a confirmation email with tracking information.

Delays  
Shipping times may occasionally be delayed due to high demand, carrier delays, holidays, or unforeseen circumstances.

Incorrect Address Information  
Please ensure your shipping address is entered correctly at checkout. Alivea is not responsible for delays or lost packages caused by incorrect shipping information.

Lost or Damaged Packages  
If your package arrives damaged or appears lost in transit, please contact us at shop@aliveabeauty.com within 7 days of delivery.

Contact  
For shipping-related questions, contact us at shop@aliveabeauty.com.